Cookies Policy

1. Introduction

1.1 Our website uses cookies.

1.2 Insofar as those cookies are not strictly necessary for the provision of our website and services, we will ask you to consent to our use of cookies when you first visit our website.

2. About cookies

2.1 A cookie is a file containing an identifier (a string of letters and numbers) that is sent by a web server to a web browser and is stored by the browser. The identifier is then sent back to the server each time the browser requests a page from the server.

2.2 Cookies may be either “persistent” cookies or “session” cookies: a persistent cookie will be stored by a web browser and will remain valid until its set expiry date, unless deleted by the user before the expiry date; a session cookie, on the other hand, will expire at the end of the user session, when the web browser is closed.

2.3 Cookies do not typically contain any information that personally identifies a user, but personal data that we store about you may be linked to the information stored in and obtained from cookies.

3. Cookies used by our service providers

3.1 Our service providers use cookies and those cookies may be stored on your computer when you visit our website.

3.2 We use Google Analytics. Google Analytics gathers information about the use of our website by means of cookies. The information gathered is used to create reports about the use of our website. You can find out more about Google’s use of information by visiting https://www.google.com/policies/privacy/partners/ and you can review Google’s privacy policy at https://policies.google.com/privacy. The relevant cookies are: _ga, _gid and _gat_gtag_UA_137211881_1

3.3 We use Zoho to analyse traffic to our site and provide our chatbot service. You can view the privacy policy of this service provider at https://www.zoho.com/privacy/cookie-policy.html. The relevant cookies are: rogueresolutions-_siqid, rogueresolutions-_zldp and rogueresolutions-_zldt.

4. Managing cookies

4.1 Most browsers allow you to refuse to accept cookies and to delete cookies. The methods for doing so vary from browser to browser, and from version to version. You can however obtain up-to-date information about blocking and deleting cookies via these links:

1. https://support.google.com/chrome/answer/95647 (Chrome);
2. https://support.mozilla.org/en-US/kb/enable-and-disable-cookies-website-preferences (Firefox);
3. https://help.opera.com/en/latest/security-and-privacy/ (Opera);
4. https://support.microsoft.com/en-gb/help/17442/windows-internet-explorer-delete-manage-cookies (Internet Explorer);
5. https://support.apple.com/en-gb/guide/safari/manage-cookies-and-website-data-sfri11471/mac (Safari); and
6. https://privacy.microsoft.com/en-us/windows-10-microsoft-edge-and-privacy (Edge).

4.2 Blocking all cookies will have a negative impact upon the usability of many websites.

5. Cookie preferences

5.1 You can manage your preferences relating to the use of cookies on our website by using the cookie controls below.

6. Our details

6.1 This website is owned and operated by Brainbox Ltd.

6.2 We are registered in England and Wales under registration number 7288205, and our registered office is at 8a Morgan Arcade, Cardiff, CF10 1AF.

6.3 Our principal place of business is at 8a Morgan Arcade, Cardiff, CF10 1AF.

6.4 You can contact us:

1. by post, to the postal address given above;
2. using our website contact form;
3. by telephone, on the contact number published on our website; or
4. by email, using the email address published on our website.

7. Cookie Controls

Google Analytics

Zoho